Shipping & Return

OPUSION offers free ground shipping and free returns on regular price items for orders over $75. Please email hello@opusion.com for a free return label. Merchandise marked “sale” is FINAL; no refunds or exchanges at any time.

Merchandise purchased on www.opusion.com in their original condition (new, unused and unwashed) with tags attached must be returned within 14 days of the ship date found on the Packing List. Refunds will be issued based on the original form of payment.

Please repack the item(s) including all original tags, affix the prepaid shipping label to the outside of the box and drop it off at any United States Postal Service location or include it in your outgoing mail. 

Please allow up to 14 business days from when we receive the items for your account to be refunded. We will send you an email once we have completed the refund process. Items purchased outside of the United States are not eligible for returns.

Q&A

 

Where can I receive my order?

It will be sent to an address selected by you (home, work, etc. – never a P.O. Box or APO/FPO addresses)

Can the delivery country be different from the United States?

No. Currently orders can only be delivered to the address within the United States.

How long will my order take to arrive?

Currently all items are prepared/manufactured after orders are placed so please allow 3-5 business days for your order to remain in the “Processing” stage. *Processing stage means that we have received your order and your order is being prepared for shipment.

The production time is separate from the delivery time. Once your order is shipped, you will receive a shipping confirmation email that includes the shipping tracking number.

Delivery times depend on the type of delivery selected.

  • Standard: In 7-10 business days

  • Express: In 5-7 business days

NOTE: Opusion is not responsible for delays in shipping or delivery, due to natural or uncontrollable events. Additionally, Opusion is not responsible for delays related to the courier itself. Transit time does not include Saturdays, Sundays, or Holidays.  

How much do I pay for delivery service?

  • Standard: 9.95 USD / FREE 

  • Express: 19.95 USD 

  • Shipping charges are non-refundable

  • We do not offer free shipping to Alaska, Hawaii, or Puerto Rico. A 12 USD shipping fee will be charged.

Can I track my order?

You can find your order’s status and shipment tracking number in the “my orders” section in “my account”. If you are not registered, please check the tracking number in the confirmation email from us.

What is the delivery process?

After your order has been processed, we will send you an email confirming that your items have been dispatched (when your order leaves the warehouse), paring with the tracking number. And finally the courier will contact you to inform you of the delivery.

 

 

Size Chart

SIZE CHART

 

XS

S

M

L

EUR

30

30-32

34-36

38-40

US

0-2

2-4

6-8

10-12

BODY MEASUREMENTS 

UK SIZE BUST WAIST HIPS
INCHES CM INCHES CM INCHES CM
4 31 78 24 60 33 83.5
6 32 80.5 25 62.5 34 86
8 33 83 26 65 35 88.5
10 35 88 28 70 37 93.5
12 37 93 30 75 39 98.5
14 39 98 31 80 41 103.5
16 41 103 33 85 43 108.5
18 44 110.5 36 92.5 46 116

DETAILED MEASUREMENT FEATURES

BUST:

Measure around the fullest part of your chest.

SHOULDER TO SHOULDER:

Measure from edge of shoulder to shoulder.

WAIST:

Measure at the narrowest part of your waistline.

HIP:

Measure at the fullest part of your hips.

INSIDE LEG:

Measure from the top of your inside leg to the floor.

OPUSION WOMEN ACCESSORIES SIZE GUIDE

BELTS

 

XS

S

M

L

EUR

34

36-38

40-42

44

US

0-2

2-4

6-8

10-12

Waist in Inches

25

25-26

27-28

29-30

SHOES AND SOCKS

EUR

36

37

38

39

40

41

US

5.5

6

7

8

8.5

9.5