FAQ

Frequently asked questions

Are out-of-stock items restocked?

If an item is out of stock, we will try to restock it as soon as possible. If no stock is available, it will be removed from the website.

Is it possible to receive periodic information via email about OPUSION’s latest new products and promotions?

Yes. By clicking on Newsletter you will receive emails on OPUSION's latest products, lookbook, and events.

Can I cancel my OPUSION Newsletter subscription?

Yes. You can cancel your subscription by clicking “Remove me from the list”.

How do I recover my forgotten password?

If you’ve forgotten your password, you can recover it in the Log-in section. Enter your email address and we will send you an email telling you next steps.

How can I be sure that I have made my purchase correctly?

Once you have placed your order successfully, you will receive a confirmation email. If you do not receive an email, please contact our customer service.

Can I cancel my order?

Yes. You can cancel your order as long as the order has not been processed yet. To do this, go to the “my orders” section in “my account”. If you are not registered, click on the “Order Details” link in the confirmation email sent to you and cancel the order.

What should I do if I receive a faulty item?

OPUSION only sell items in perfect condition so, in the rare case of receiving a faulty item, please EMAIL us.

Why might my credit card be refused?

Your credit card may be refused for any of the following reasons:

  • The card may have expired. Check that your card is still valid.
  • You can have reached your credit limit. Contact your bank to check that you have not exceeded the authorized purchase limit.
  • You may have entered some information incorrectly. Check that you have filled in all the required fields correctly.

Is it safe to use my credit card on the website?

Yes, the data is transmitted via SSL encryption. For payments with credit and debit cards, you are required to enter the CVV (Card Verification Value), a code printed on the back of the card that serves as a security measure during electronic commerce transactions.

How can you reach out to us?

Please email us with any questions.

Size Chart

SIZE CHART

 

XS

S

M

L

EUR

30

30-32

34-36

38-40

US

0-2

2-4

6-8

10-12

BODY MEASUREMENTS 

UK SIZE BUST WAIST HIPS
INCHES CM INCHES CM INCHES CM
4 31 78 24 60 33 83.5
6 32 80.5 25 62.5 34 86
8 33 83 26 65 35 88.5
10 35 88 28 70 37 93.5
12 37 93 30 75 39 98.5
14 39 98 31 80 41 103.5
16 41 103 33 85 43 108.5
18 44 110.5 36 92.5 46 116

DETAILED MEASUREMENT FEATURES

BUST:

Measure around the fullest part of your chest.

SHOULDER TO SHOULDER:

Measure from edge of shoulder to shoulder.

WAIST:

Measure at the narrowest part of your waistline.

HIP:

Measure at the fullest part of your hips.

INSIDE LEG:

Measure from the top of your inside leg to the floor.

OPUSION WOMEN ACCESSORIES SIZE GUIDE

BELTS

 

XS

S

M

L

EUR

34

36-38

40-42

44

US

0-2

2-4

6-8

10-12

Waist in Inches

25

25-26

27-28

29-30

SHOES AND SOCKS

EUR

36

37

38

39

40

41

US

5.5

6

7

8

8.5

9.5